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I posted a link on Facebook of a page I set up in Updater, but when I do, the link shows up labeled differently than I expected. How do I change the way the link is labeled?
This usually happens if you copy the parent page on the sitemap and forget to change the title field. This can be easily fixed.
Internet Explorer security settings may be set to a high level and as a result rejects cookies. In order to log in and successfully, you must have cookies enabled on your browser. Learn how to enable cookies in IE.
Acuity has a talented staff with deep experience in SEO (Search Engine Optimization) who can help you with making your site more prominent in Google search results. If you'd like to know more about the type of services we offer, affordability, etc., please feel free to contact us. However, if you'd like to try doing it yourself here are a couple of basic tips:
Please keep in mind that it could take up to several weeks (typically a month to six weeks) for your website to appear in most major search engines. Even as large an enterprise as Google cannot instantly monitor the entire World Wide Web; Google's automated "spiders" do a good job of monitoring the WWW for new sites and information, but due to its vast size, even Google needs time to become aware of your updates!
The content editor for Updater and ContactManager does not include a spell check. Some browsers such as Firefox, Safari, Chrome, and Opera, include an internal spell check. Internet Explorer does not include one, which is all the more reason to switch.
More than likely the "Insert Image" button was not pressed after setting up a graphic or photo. Learn more...
Go to "Site Map" from the "Jump to..." menu and click "Edit Page" next to the page you wish to hide. In the top section under "Options" uncheck the box "Include in Navigation." Press "Save Page" and then "Publish Website."
Yes you can. You can use a date range in the "Calendar Date" field only. Simply type your date in this format in the Calendar Date field input box.
More than likely, you are using an older version of Internet Explorer. We suggest you upgrade to the latest version for better security and improved performance. Not an Internet Explorer fan? Upgrade to Firefox. After upgrading and you continue to see the error, the problem could be that you are not waiting for the pop-up link window to fully load before clicking an option. If your website is very large, it may take it a little longer because the link window loads every page of your site in the drop-down menu.
How do I create name tags using the file from exported contacts?
To create name tags, you will need to use Microsoft Word and Excel. The tutorials demonstrate how to import a XLS spreadsheet into a mail merge using MS Word.
The reason you are getting eFlyer duplicates in your email inbox is because are each assigned to multiple groups; thus, you receive the mailing one time for each group that is selected in the mailer set-up window, to which you are already assigned. This means that if you belong to three groups and each of those three groups is included in an outgoing mailing, you'll get three copies.
To avoid getting duplicates, follow these steps:
If you have others that are complaining about duplicates (that are not considered an "admin"), you may need to remove duplicates from your contact list. Learn more »
Why do I get an error when I use my email address in both the "From" and "To" fields when setting up an eFlyer?
We found that some eFlyers were getting rejected as spam if the person sending the email also addressed it to themselves as a recipient. Our firewall specialists say this "address-to-self" technique is apparently a big red flag to many junk mail firewalls, thus the modifications to eFlyer to prevent eFlyers from winding up on "known junk mail" lists.
To test your eFlyers, simply to set the "From" email to that of another working (or real) email in your company. You can even use a generic company email that you know works. You may also use a home email address if you like. Just be sure to change the "From Email" field to a company-branded email address before sending it out to your clients.
You can check to see who has registered for an event or a specific activity. Learn more »
At this time, AcuWeb™Events will allow you to export an entire list of attendees for an event rather than a more specific list of attendees for an activity.
Is there a way that after a file has been viewed or download there is indicator that that file has been accessed?
For files that have been viewed and downloaded in AcuWeb™Files (public or admin), the time is recorded and the user who accessed the file. This is recorded per each file that is clicked (Preview or Download) and information is listed under the "History" section in the admin (Edit File).
You may also consider setting up a consistent method for re-naming files before they are uploaded to the system including taking advantage of the "Name" field in AcuWeb™Files.
There's really no way forAcuWeb™Files to know which categories you'll need for any given project, although (as your new Project Manager has suggested) having your own standard list of possible categories will help you organize and streamline the set-up of new projects; and, because you can create as many categories as you like, you can certainly create "review" and "approved" sub-categories for each item; just bear in mind that as your Categories list gets longer, you may periodically want to do some "weeding" (actual deleting) of categories associated with projects that are now completed or no longer relevant.
Why is it when I search for a file by category that it only pulls up associated files within that category and not include the subcategory files?
The Search tool in AcuWeb™Files allows you to select either a Category or a Keyword on which you want to filter your search results. If you select the Category first, and THEN click the SEARCH button, yes, the resulting list will be filtered to show only files assigned to that specific category.
The other way to narrow search results is to type in a Keyword you know to be associated with the file(s) you're looking for. The keyword search looks at the name of the files as well as the Keyword field, so if your files are named with a standard naming method, and/or have keywords added in the file admin, a Keyword search should also find all files with that Keyword in their title, or in their keyword list.
• Log into Updater, go to AcuWeb™Files.
If you have either a Parse error (EX: Parse error: syntax error, unexpected T_STRING in /Users/scenario/www/contact.php on line 69 http://www.yourdomain.com/contact.php) or a red AcuWeb™Forms icon in place of a form that should be on your page, the reason is that some of the form you inserted has been accidentally edited or removed because you were editing directly above or below the form.
To fix the problem, edit the content by backspace or deleting the remaining form elements.
To prevent this from happening, insert the form into separate content story to prevent accidental editing. If you must keep your entire content within the same story, simply hit the return key (adding breaks) several times and put your cursor in between some of the breaks before inserting a form. This will allow ample space before and after your form to prevent the code from breaking. Learn more »
You can't embed a form in an eFlyer because it requires a different "protocol" (programming language) in order to function properly (all eMail uses SMTP -- Standard Mail Transfer Protocol). Forms require other protocols, so instead of embedding your AcuWeb™Forms form -- after you've set up the Form on your website -- include the link to the form in the text of the eFlyer, instead.
As of June, 2009, all AcuWeb sites are equipped with Google's Analytics tracking tool to monitor and analyze web traffic. From your site's AcuWeb Menu, simply choose Google Analytics and then click the button labeled "Access Analytics" on the Google website. Unless you had previously set up your own Google account, your Analytics password will be the same as the one you use for your AcuWeb admin log-in.
For clients using AcuWeb tools prior to June, 2009, you may also see a menu item for AcuTraffic™ -- our legacy traffic tracking program that pre-dates the switch to Google analytics It is also accessed from the "Website Statistics" section of your AcuWeb Menu.
The purpose of both Google analytics and AcuTraffic™ is to provide an idea of the type of visitors, thus providing insightful information for further improvement of the web site.
No, the most Google can do is record the I.P. (internet) address of the computer the site visitor is using -- which is not externally identifiable beyond the regional level [i.e., on about the scale of a telephone exchange (the middle three numbers in a 10-digit phone number] -- unless you're duly-authorized law enforcement or other entity and can require the internet service provider to divulge what customer accounts are associated with particular I.P. addresses.
Beyond logging I.P. numbers and making note of which web browser the visitor is using, Google's stated policy is that it does not examine or record any other internal information on the user's computer, especially not in order to surreptitiously obtain any personally- or corporately-identifiable information. (The latter issue, in part, is why Google pulled out of China in protest; the Chinese government wanted Google to keep tabs on political dissidents' web browsing.)