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Google Analytics

What is Google Analytics?

Google Analytics (abbreviated GA) is a free service offered by Google that generates detailed statistics about the visitors to a web site. This product is designed primarily for marketers rather than webmasters and technology experts. Every AcuWeb web site is now configured to use Google Analytics.

AcuTraffic™ is the legacy visitor tracking software previously used to monitor traffic to your website. For clients using AcuWeb tools prior to June, 2009, you may also see an item on your AcuWeb Menus for AcuTraffic™, containing a site traffic 'snapshot' that pre-dates the switch to GoogleAnalytics. To learn more about AcuTraffic™, please choose the AcuTraffic item from the main navigation bar [above].

How to I access Google Analytics?

  1. Log into Updater using the username and password provided to you by Acuity.
  2. In the Tab menu at the top of the screen, choose  the "Analytics" Tab. A pop-up window will appear.

  3. Click on the blue "Access Analytics" button to log in.

    Click on the blue Access Analytics button to go to the log in screen.
  4. For e-mail, use your primary e-mail address (set up by Acuity) that contains the domain of your web site. Your password will be the same as your Updater password. *

    Log in using the email address you provided acuity. Password will be same as your updater password.
  5. Click the "Sign In" button to continue.
  6. If you have one web site., click on the "View Report" link next to the web site. to see the report.
  7. If you have multiple web sites, choose the web site. from the "View Reports" drop-down in the orange bar at the top of the page.

* If you have an existing e-mail and Google user account, your username and password will not be the same as your Updater log in username and password.


What if I don't have a Google account?

Acuity will set up your Google account for you when setting up the Google Analytics account. Your primary e-mail address (the one using the domain of your web site.) and the Updater password will be used to set up the log in information for Google Analytics.

What if I already have a Google account?

Please contact Acuity with the e-mail address you use for this account so we can set up the Google Analytics account.

What if I lost my Google account password?

On the main Google Analytics log in page, click on the "I cannot access my account" link under the password box and follow the directions to reset your password. You will need to have access to your registered e-mail account to reset your password.

NOTE: If you change your Google Analytics password to a value other than the one assigned to you by Acuity, and then you lose the password, Acuity will have no knowledge of the changed password value; so it is incumbent upon you to let Acuity know of any password changes IF you want us to provide you with a "safety back-up" of all your web-administrative passwords, including Google Analytics.

What if I need additional help for Google Analytics?

To learn more about Google Analytics and how to read the reports, go to Google Analytics Help.

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